Public health programs need supply chains they can rely on for ensuring product availability where and when needed. She is also the author of the enterprise software blog supply chain shaman. Other major items include corporate administrative expenses such as accounting and finance, planning, human resources, research and development, and maintenance of. Lora cecere is the founder and ceo of supply chain insights, the research firm thats paving new directions in building thoughtleading supply chain research. Ask any supply chain leader which metrics are the most important to deliver, and the most common answers are operating margin, inventory turns, and revenue growth. Supply chain di ddrivers and metrics universitas lampung. When your company implements a new supply chain execution system warehouse, labor. Next, there is a section on each of the eight processes. Updating the supplychain councils implementation model. Other major items include corporate administrative expenses such as accounting and finance, planning, human resources, research and development, and maintenance of administrative facilities.
The most commonly published metrics were quality, air emissions, energy use, and greenhouse gas emissions. The performance of the supply chain function is measured by metrics grouped in 4 attributes. Every company today runs on data the key to using your data is choosing the right metrics for visibility into your supply chain. Supply chain metrics that matter is a series of industryspecific reports published throughout the year by supply chain insights llc.
The text that appears on this website is the opinion of the webmaster. The lack of a widely accepted definition for supply chain management and. The supply chain metrics that matter report series is an analysis of supply chain excellence for a specific industry. The 3 key supply chain metrics to improve your performance. A closer look at supply chain excellence april 26, 20 p. To schedule a customized onsite workshop, please contact us. Implementing supply chain performance indicators or metrics is one of the simplest, least expensive.
The study provides a snapshot of metrics currently being used by supply chain and procurement departments to. Web workshop, onsite workshop at your location, or as a public training course. This is a brief introductory tutorial that explains the methodologies applied in the rapidly. Supply chain metrics article pdf available in the international journal of logistics management 121. Browse metrics and quality content selected by the supply chain brief community. The dod supply chain metrics guide is the result of collaboration with the military departments. Simple metrics for your supply chain how to define the first key measurements and distributing products and services. For example, one company might measure delivery performance against the customers desired date, while another may measure delivery against a negotiated delivery date. Supply chain measurements or metrics such as inventory turns, cycle time, dpmo and fill rate are used to track supply chain performance. Philippe lambotte, svp of merck, recommends a seat at the table, focus on supply chain strategy, eliminate the. Metrics may or may not be uniform across all industries.
In this report we take a closer look at, and share insights on, the hightech industry. The metrics are categorized for each stage of the supply chain with definition provided at the back of the document. Performance metrics in supply chain management article pdf available in journal of the operational research society 005. The research shows that continually building value at all points along the value chain is the key to sustained success. There are hundreds of metrics that can be used to score supply chain management performance. Pdf most discussions and articles about supply chain metrics are, in actuality, about internal logistics performance measures.
Supply chain metrics that matter linkedin slideshare. Philippe lambotte, svp of merck, recommends a seat at the table, focus on supply chain strategy, eliminate the white noise, and stay the course. May 14, 2007 a supply chain metrics framework that is meaningfully aligned to corporate goals and is suitably supported by causeandeffect guided analysis enables internal business functions like sales, marketing, manufacturing, etc. Cecere is a supply chain researcher as well as an authority in supply chain technology. Building resilience in supply chains, developed during phase ii of the initiative, explores government and industry sector views on systemic supply chain risks and building a resilience framework to manage them. For information on inventory turns, fill rate measurement, backorder reporting or any other logistics supply chain management measurements metric, click on the links to the left. Although this framework is generally viewed from the top down, in many instances, a study of the six drivers may indicate the need to change the supply. In todays economy the battlefield is shifting from individual company performance to what we call supply chain performance. Supply chain guide to implementing and using metrics. This is the actual scorecard with supply chain measures and performance indicators. Measuring supply chain performance usaid global health. Improve your supply chain performance with an effective metrics process presented by mark chockalingam, ph.
Effective use of supply chain metrics remains elusive for many companies. Updating the supplychain councils implementation model how. In the book, the author analyzes which metrics matter. The supply chain metrics that matter report series is an analysis of. Supply chain management i about the tutorial supply chain management can be defined as the management of flow of products and services, which begins from the origin of products and ends with the products consumption at the enduser.
The diagnostic or level2 metrics are useful to diagnose performance issues. Jan 09, 2017 discusses key supply chain drivers and metrics. The series starts in may when fullyear corporate reporting is complete for the prior year. Roles of supply chain management in construction proceedings iglc7 7 the first step is to assess the current process across the supply chain in order to detect actual waste and problems.
The department of defense dod supply chain metrics guide is the main source for detailed information on the. A taxonomy of metrics used for both scpmss and operational pmss is. Many supply chain management decisions continue to be made as though driving with the rear view mirror. Dependability, responsiveness, cost, asset efficiency. In our plotting of industry results for the supply chain metrics that matter report s, we could see that certain. Top content on metrics and quality as selected by the supply chain brief community.
Sep 04, 2017 lora cecere is the founder and ceo of supply chain insights, the research firm thats paving new directions in building thoughtleading supply chain research. Aug 30, 20 update on the progress of supply chain leaders on progress on the supply chain effective frontier balancing growth, profitability, cycles and complexity. Especially through analyzing and improving the supply chain, significantly increased performance can be achieved. Supply chain councils scor model the supply chain councils scor model provides guidance on the types of metrics one might use to get a balanced approach towards measuring the performance of ones overall supply chain. But as anyone working in the manufacturing industry knows, there is a lot of work that goes into ensuring everything goes smoothly. Is your supply chain procurement department tracking and reporting the correct measures. Update on the progress of supply chain leaders on progress on the supply chain effective frontier balancing growth, profitability, cycles and complexity. The blog focuses on the use of enterprise applications to drive supply chain excellence. The guide also includes functional level metrics that measure performance specific to the functions of inventory management and distribution management. Once the causality is understood, and having found out. R ecently, institute for supply man age ment ism surveyed supply chain leaders about departmental performance metrics. The scor model approach advocates a set of supply chain performance measures comprised of a combination of. Supply chain metrics that matter makes this truth clear enough with its thorough analysis of recent multiindustry performance trends. Manufacturing is the backbone to most of what we take for granted.
How to establish early warning supply chain metrics was first posted on october 11, 2017 at 10. For each level 1 performance metric, the template includes a working definition, benchmark sources, main level 2 components, main level 3 components, and a simple data keeping scor updating the supplychain councils. Performance management in supply chain and operations deloitte. This concept has been attributed to such varied sources as management guru peter drucker, sir william thomson, also known as lord kelvin, and w. Supply chain performance refers to the extended supply chains activities in meeting endcustomer requirements, including product availability, ontime delivery, and all the necessary inventory and. Sep 26, 2014 the most commonly published metrics were quality, air emissions, energy use, and greenhouse gas emissions. Give your data purpose so you can effectively manage your supply chain metrics. Top content on metrics as selected by the supply chain brief community. Overall inventory turns annual cost of goods sold company info. As an example, the supply chain leverage of several worldclass companies has set the bar quite high. Supply chain metrics vary from one organization to another. Supply chain metrics are an important tool for measuring progress against goals, and benchmarking is an excellent way to establish the goals for improvement programs. Track critical parts of supply chain with ready to use kpis. The objective of this document is define a bench marking framework capable of.
This project offers a set of metrics that provide supply chain managers with a forwardlooking. Metrics programs are key to supply chain success step 1. Further reproduction prohibited without permission. For any supply chain, there is only one source of revenue. But as anyone working in the manufacturing industry knows, there is a lot of work that goes into ensuring. The report findings are based on expert level workshops and data gathering throughout 2012. The goal is to help supply chain leaders understand what is possible in driving supply chain excellence programs. Supply chain metrics may include measurements for procurement, production, transportation, inventory, warehousing, material handling, packaging and customer service.
Very complex supply chains tend to offer such a huge amount of. A supply chain metrics framework that is meaningfully aligned to corporate goals and is suitably supported by causeandeffect guided analysis enables internal business functions like sales, marketing, manufacturing, etc. Dec 15, 20 if you are having troubles with your research paper, i might have a solution for you. Most discussions and articles about supply chain metrics are, in actuality, about internal logistics performance measures.
Commonly used by supply chain management, metrics can help you to understand how your company is operating over a given period of time. Here we provide a summary of gartner research to help coe executives assess their maturity, plan their implementation journey, and analyze data to identify and prioritize improvement initiatives. Industry agenda building resilience in supply chains. In this report series we provide a deep focus on progress over the past. Jun 27, 2016 supply chain metrics may include measurements for procurement, production, transportation, inventory, warehousing, material handling, packaging and customer service. Supply chain performance measurement in the manufacturing. Scor is a supply chain process reference model containing over 200 process elements, 550 metrics, and 500 best practices including risk and environmental management organized around the five primary management processes of plan, source, make, deliver and return any interested organization can participate in its continual development. All who use the scormodel are asked to acknowledge the scc in all documents describing. My newest course research methods can be found under following link for a discounted price 14. Supply chain performance refers to the extended supply chains activities in meeting endcustomer requirements, including product availability, ontime delivery, and all the necessary inventory and capacity in the supply chain to deliver that performance in a responsive manner.
My newest course research methods can be found under following link. The supply chain must then use the three logistical and three crossfunctional drivers to reach the performance level the supply chain strategy dictates and maximize the supply chain profits. The issue here is to find the causality between the waste and problems, and locate their root causes. I believe that we should encourage people to move across the organization to get a greater understanding of the business. Browse metrics content selected by the supply chain brief community.
Pdf this survey paper starts with a critical analysis of various performance metrics for supply chain management scm, used by a specific. Choosing the right metrics, however, can be more difficult than it sounds. Managing and controlling public sector supply chains 73. It affects all areas of the value chain, the established supply chain and operations processes, and the metrics a company utilizes. If you are having troubles with your research paper, i might have a solution for you. The supply chain operations reference model scor has been developed. Every ceo must always be concerned with the competition. May 25, 2017 when it comes to measuring the health and performance of your supply chain, qualityin terms of kpisis usually better than quantity, and a simple hierarchy of metrics comprising 17 kpis is typically sufficient for any company to assess supply chain performance, conduct initial problemdiagnosis, and even drill down to the root causes. The book links corporate financials to supply chain maturity.